New Product Development:
Improving
and updating products is an ongoing task as consumer needs and wants
continuously change. A failure to develop products could result in a reduction
in sales if consumers decide to buy competitor products.
The Product Development can be defined as "creating, innovating, or
developing entirely a new product , or presenting an existing Market product
with enhanced utility, improved features, more Attractive design, better
quality and reliability to satisfy the requirements of its
end-users."
In this Rapid-changing world we
are experiencing change in our daily life and at marketplace
too. Customer needs, wants, and expectations are changing more rapidly.
Customers are increasingly demanding advance features, attractive designs,
better quality, and reliability in products. To meet the changing demands of
customer, business organisations are investing heavily in research and
development (R&D). Business organisations are updating existing products
and developing new products to satisfy changing customer needs, wants, and
expectations.
Meaning
of Product Development
Product means a good, service, idea or object created
as a result of a process and offered to serve a need or satisfy a want. Development means
the act or process of growing, progressing, or developing. Product
Development is a process
of improving the existing product or to introduce a new product in the market.
It is also named as New Product Development.
Major
Stages in New-Product Development
Product Development Process
Product development process is a
crucial process for the success and survival of any business. Present-days,
businesses are operating in a highly dynamic and competitive environment.
Business organisations have to continuously update their products to conform to
current trends. The product development process starts from idea
generation and ends with product development and commercialisation.
The key to successful innovation is
in a total-company effort, strong planning, and a systematic new product development process. The new-product development process consists of
eight stages: idea generation, idea screening, concept development and testing, marketing strategy development, business analysis, product development, test marketing, and commercializati n. At each stage, a decision must be made as
to whether the idea should be further developed or
dropped. The company wants
to minimize the chances of poor ideas moving forward or good ideas being rejected.
1.
Idea Generation - The first step of product
development is Idea Generation that is identification of new products required
to be developed. This is the systematic
search for new product ideas.
For every one hundred new product ideas, only a very few ever make
it to commercialization.
The search for these ideas should be systematic not haphazard. Followings
are the sources for new product ideas.
a. Internal sources where formal research and development, company scientists and
engineers, company executives, and company sales
people can contribute ideas based on
their formal and informal research and experience.
b. Customers feedback
and needs.
c. Competitors are another source of new-product ideas. It
is a good idea to watch
competitor's market products, ads and other communications to get clues
about new products. In
addition, the organization can buy competing products, take them apart, analyze the
business processes used to sell the product, and then decide whether to make a
similar
product themselves.
d. Distributors, suppliers, and others in the distribution chain can be sources of
information. Resellers are close to the market and can pass along information about
consumer problems and new-product possibilities. Suppliers can tell about new
concepts, techniques, and materials that can be used to
develop new products. Other
sources can be trade magazines, trade shows, seminars, government agencies,
consultants, university and commercial laboratories, etc.
2.
Idea Screening : selecting the best idea among
the ideas generated at the first step. selecting ones which are
feasible and practical to develop. As the resources are limited, so all
the ideas are not converted to products. Most promising idea is kept for the
next stage.
Idea Screening involves screening new
product ideas in order to spot good ideas and drop poor ones as soon as
possible. Because product-development costs rise dramatically in later stages,
companies must proceed only with product ideas that will turn into profitable
products. One way to keep information organized is to have executives write up
new-product ideas on a standard form that can be reviewed by a new-product
committee. A well-designed system for rating and evaluating new-product ideas
prevents problems at latter stages.
3.
Concept Development - At this ,selected
idea is moved into development process. For the selected idea different product
concepts are developed. Out of several product concepts the most suitable
concept is selected and the concepts needs to be taken to the target audience. What do
they think about the idea? Will it offer the benefit that the organisation
hopes it will? or have they overlooked certain issues? Will there be a demand
for the product? Note the idea taken to the target audience is not a working
prototype at this stage, it is just a concept.
4.
Market Strategy Development - At this
step the market strategies are developed to evaluate market size, product
demand, growth potential, and expected sales and profit estimation for initial years.
Further it includes launch of product, selection of distribution channel, etc. the
marketing strategy statement describes the planned long-run sales, profit
goals, and marketing mix strategy.
5.
Business Analysis - The
company has a great idea, the marketing strategy seems feasible, but will the
product be financially worthwhile in the long run? The business analysis stage
looks more deeply into the Cash
flow the product could generate,
what the cost will be, how much market shares the product may achieve and the
expected life of the product. Business analysis includes - estimation of
sales, frequency of purchases, nature of business, production and distribution
related costs and expenses, and estimation of profit.
- Product Development - At this step the
concept moves to production of finalised product. Decisions are taken from
operational point of view whether the product is technically and
commercially feasible to produce. Here the research and development
department develop a prototype model. This step calls for a large jump in investment. The
prototype will undergo a serious tests, and will be presented to a
selection of people made up of the target market segment to see if changes need to be
made..
- Test Marketing - Now the product is ready to be
launched in market with brand name, packaging, and pricing. Initially the
product is launched in a test market. Test marketing
means testing the product within a specific geographic area. The product
will be launched within a particular region so the marketing mix strategy
can be monitored and if needed modified before national launch. If the
product is found acceptable in test market the product is ready to be
launched in target market.
- Commercialisation
- Here the product is launched across target market with a proper market
strategy and plan. The following decisions regarding the target market
need to be made
o
Timing of the launch
o
How the product will be launched
o
Where the product will be launched